We now offer many classes with Closed Captions (CC). Not all classes offer the CC option, but there are tons, including all releases July 1, 2022 and after. To turn on or off the CC option on these classes, please
Technical
Can I share my All Access Pass with Friends & Family?
Only immediate family members within the same household can share a login. Please do not share your login with anyone outside of your immediate household. That said, we do understand people have multiple devices and allow you to stream classes
How to See Calories Burned & Your Heart Rate While Streaming Classes:
Want to see your heart rate app/device data live while watching your Studio SWEAT onDemand workout at the same time? Check out this FAQ to learn how! . . Ever wonder how many calories you burn during an SSoD class?!
How to Connect/Sync Your Heart Rate Device to the iOS App
If your fitness tracking device has Bluetooth capability, you now have the ability to see your Heart Rate (HR) as well kCals burned on the iOS app while taking a class! How cool is that?! This feature ONLY shows in the
How To Adjust Maximum Heart Rate On Your Profile
If you are a MyZone user: Please email ondemandsupport@studiosweat.com and one of our Support Specialists will adjust your MHR for you. This can NOT be done manually on your profile because we like to maintain sync and consistency between the
How To: Easy Steps to Filter, Sort & Search to Find the Classes You’re Looking For!
It’s super easy to find classes on your favorite device! Browse, search, sort, and filter with the flick of a thumb. Learn more about that by watching this How-To Video below, but it’s very intuitive.
I have a Premium Pass, how do I download classes for offline use?
If you have the Premium Pass and an Apple device (iPhone or iPad) or an Android device (phone or tablet), you have access to download classes for offline use through our app! It’s a great option if you have slower
How to charge a MyZone Heart Rate Monitor?
Here’s the advice from MyZone on how to charge your heart rate monitor: MYZONE Charger
How can I find all classes with a specific trainer?
You’ve got a favorite trainer, great! Now you want to see all of their classes…here’s how: Through internet web browsers and mobile apps: Once you’ve logged in, select Filters: Then the specific trainer and Apply Filters: For the SSoD ROKU
How do I use my Roku to stream SSoD Classes?
The Studio SWEAT onDemand Roku channel is a view only private channel so you must first add the channel to your Roku via your online account at my.roku.com. You will NOT be able to surf through the channels on your
How do I place a freeze or hold on my account?
If you have a monthly, 6 month or 12 month All Access Pass you can place the pass on a temporary hold. For 6 month and 12 month pass holders, you may place your account an immediate hold once per
Help, my videos are freezing or getting interrupted!
Oh no! We totally understand that’s not an easy way to work out, so we’d love to help you troubleshoot. Here are a few things you can try: ADJUST THE VIDEO RESOLUTION TO A LOWER NUMBER The highest resolution is 1080,
How do I download my video into the app?
Once you have purchased a single class download, open the SSoD app: Go to My Zone on the red bar on the bottom of the app. Click on the Downloads under the banner. Then click on the Download button next
How do I get volume in the app on my iPad/iPhone?
The side switch on both the iPad and iPhone needs to be engaged to get volume on the videos. On the iPhone, the side switch is usually on the top left. Also known as the silence or vibrate switch, directly
What is the Studio SWEAT onDemand facility code for MyZone?
The facility code for Studio SWEAT onDemand is SSUS003. When registering your MyZone HR monitor you will be asked for a facility code, please enter SSUS003. This will allow you to be joined with other Studio SWEAT onDemand members.
Can I share a comment about a class?
We love to hear what you think about each and every class! To let us know what you thought you can add a comment to a class through our custom app (available in the Android and Apple stores) or through
What type of bike does Studio SWEAT onDemand recommend?
As far as bike suggestions, our favorite bike is the Spinner Ride right now. You can read about the Spinner Ride here: Bike Bundle It’s a REALLY great bike for home use because it’s affordable, smooth, has just the
Can I watch Studio SWEAT onDemand Classes through Chromecast?
Most often you can watch Studio SWEAT onDemand workouts on your TV by using Google Chromecast and by mirroring your other Chromecast compatible devices. Here’s how you can try to get SWEATin’: To “Cast” to your Chromecast using our website
Can I watch Studio SWEAT onDemand Classes through my Apple TV?
Yes, you sure can. If your Apple TV has a browser of any type on it you can just bring up our web site and play the classes that way. If that doesn’t work though what most people do is
How do I add a class to my list of Favorites?
If you LOVED an SSoD class you took you can mark it as a “Favorite” to have it added to your “Favorites” list. All you do is open up the class page (where you played the class from) and then
