App - Apple & Android (2)

How do I download my video into the app?

Once you have purchased a single class download, open the SSoD app:

  1. Go to My Zone on the red bar on the bottom of the app or select the menu icon at the top left (3 horizontal lines) next to the home button.
  2. Click on the Download button next to your purchased video. Make sure you have storage to download the video.  You can always delete the video later by the way.  And you’ll be able to get it back anytime you like!
  3. The video will automatically download into your app.  Once the video has downloaded you will see a Play button on the video.
  4. Anytime you wish to play your video, open your app, go to My Zone then Downloads.  Press Play on the downloaded video to play.

Your video is there in the app until you delete it.  You can play it at anytime, you do NOT need internet access or use of your data plan to view it.  It’s available to you to play even while on Airplane mode, how perfect for staying on top of your fitness while on vacation or traveling!

How do I get volume in the app on my iPad/iPhone?

The side switch on both the iPad and iPhone needs to be engaged to get volume on the videos. On the iPhone, the side switch is usually on the top left.

Also known as the silence or vibrate switch, directly above the volume buttons. On the iPad, the side switch is generally next to the volume rocker switch.

Billing and Purchases (14)

Do I need wifi to watch your classes?

No, you do NOT need wifi, but  to use the All Access Pass option you DO need Internet connectivity.  For some that might still mean a hard wired line.

What is the difference between streaming Classes with an All Access Pass and buying Single Class Downloads?

If you have a reliable Internet connection then you should, without a doubt, buy and use an SSoD All Access Pass.  If you have an All Access Pass you can take/watch EVERY single class in our constantly growing library, and as often as you want.  You can watch these class videos on any Internet Ready device, like your smart phone, your tablet, your Internet Ready TV, box or bluray player.

With the All Access Pass, you do not own the classes in our class library though.   You stream them, watching them like you would a YouTube video.  Make sense?

Do you need wifi to use an All Access Pass? No, but you DO need Internet connectivity.  For some that might still mean a hard wired line.

Now let’s talk about what a Single Class Download is.  Well, classes can be purchased individually. No All Access Pass needed. When you purchase a class download you DO own the class that you downloaded. When you purchase a class, you can download the class to use on your device of choice, so you can watch the video anywhere, no internet connection necessary. It is just like downloading your favorite music at iTunes®.  See the FAQ on downloading a class for more specifics on getting the download file on the device(s) of your choice.

Many people take advantage of both options.  They have an All Access Pass, which is mostly what they use to take SSoD classes, but they might also purchase some downloads as with a backup plan for when their Internet Service is acting up, or to take with them on their device when traveling in case they don’t have Internet Access where they’re going.

How can I get a spin® bike where I live?

The bikes we use at the San Diego Studio are Star Trac commercial bikes, but you can use any indoor cycling bike you can get your hands on to take our Spin® classes! They are a great investment that don’t cost much or take up much room at all. Many local gyms let you use their bikes too when they aren’t used in classes too!

If you want a bike for home and live in the Continental US order the bike from us for a great deal!
Either purchase a starter pack: http://dev.studiosweatondemand.com/getting-started/starter-pack/ OR
Order your bike a la carte here: http://dev.studiosweatondemand.com/merchandise/star-trac-spin-bike/

If you don’t live in the Continental US try going through:
http://www.spinning.com OR through

You can also get Indoor Cycling bikes from your local sports or super store, eBay, and people even sell them pre-owned through sites like Craig’s list all the time! Make it happen. No excuses!

What is your return policy for merchandise purchased on Studio SWEAT onDemand?

All merchandise is warrantied by the manufacturer, and any defects in product, workmanship, etc. should be taken up with its respective manufacturer.
Studio SWEAT may offer refunds for merchandise purchased on the Studio SWEAT onDemand web site at our sole discretion. You must contact us before attempting to return any purchase, and receive approval from Studio Sweat to return the product. You may waive your right to a refund if you do not receive our approval in advance.

Why would I want to Download a class?

For those times that you plan to workout somewhere you won’t have Internet access (or if you’d just rather have the video file), you can pickup a Studio SWEAT onDemand Download. We have select classes you can download to your PC or device, after which you can play them as many times as you like, even if you’re off line.

How do I cancel my All Access Pass to Studio SWEAT onDemand?

We want you to stick around! But of course, you may cancel your subscription to Studio SWEAT onDemand at any time. Here’s how:

1. Log into your account.
2. Click on My Zone in the upper right corner.
3. Click on My Account
4. Click on Edit Your Subscription and you will see the option to cancel. Follow the prompts and you will receive and email saying you cancelled.

How will I be billed for my All Access Pass?

All Access Pass fees will be billed to your credit card. Your All Access Pass will be automatically renewed either monthly or annually, depending on which option you select. At the time of your initial purchase, you will be billed for a full month or year, with susequent billings occurring on or as close as possible to your renewal date.

What is an All Access Pass?

An All Access Pass give you unlimited access to our entire library of fat torching SpinCore, SpinSculpt and SpeedSculpt classes. New classes are added every week and the workouts will constantly change to keep your body guessing and to keep the workouts fresh and fun. An All Access Pass to Studio SWEAT onDemand will give you a great way to get the workout you want, at a time and place that works for you. As an All Access Pass holder, download your favorite classes at our special subscriber’s rate of $5.88 per class.

Spinning® and Classes (33)

What type of bike does Studio SWEAT onDemand recommend?
As far as bike suggestions, our favorite bike is the Spinner Blade right now, it’s what the instructors at Studio SWEAT currently use.  You can read about the Spinner Blade here:  http://www.studiosweatondemand.com/getting-started/starter-pack/


It’s a REALLY great bike for home use because it’s affordable, smooth, has just the right amount of bells and whistles and it’ll likely last forever!  It’s awesome. If you would like to purchase the bike from us the arrival to you from purchase is about 2 weeks, but it can be up to 6 weeks depending on freight service available.


The other bikes on that same page are great choices too.  We only sell bikes we endorse and we don’t make any money on them.  We just know they’re good bikes.


One other bike that is really great and affordable is this one.


The Cascade:


Of all of the above, Cat would suggest picking the Blade because it’s definitely the best bang for your buck (value)!  They’re all great choices though, and honestly my top suggestion is that you go commercial grade if you can, even if it’s pre-owned or re-furbished.  You’ll get a lot more bang for your buck and it’ll last you, hopefully, forever!  The bottom line though is to get what you can afford whether it’s local through a fitness retailer or super store, on-line or on Craig’s list.  We don’t make $ off any of these bikes so we’re not pushing any of them.  We just want you Spinning however you can!


Hope that helps!
Can I watch Studio SWEAT onDemand Classes through my Apple TV?

Yes, you sure can. If your Apple TV has a browser of any type on it you can just bring up our web site and play the classes that way. If that doesn’t work though what most people do is mirror their iPhone, iPad, iPod touch or Mac to the Apple TV. Here’s one way to do that though there are other ways as well. This link describes how to set up using AirWeb https://itunes.apple.com/us/app/airweb-web-browser-for-apple/id770893993?mt=8.

Can I watch Studio SWEAT onDemand Classes through Chromecast?

Sure. For starters, to use the Chromecast, you can download an app on your mobile that enables you to ‘cast’ your videos from your phone, computer or tablet to the television. But you can also cast what’s on your computer by simply opening up a Chrome browser. From there enter our web site name, login, and play our classes!

By using the Chrome browser on your computer, your television screen will become a mirror of what’s on your computer screen. If you go to a web site on your computer, for instance, your TV screen will show the site as well. Basically, whatever is on your computer screen will be displayed on your TV.

But remember, this trick does not work on other browsers, such as Internet Explorer or Mozilla.

Can I watch Studio SWEAT onDemand Classes through ROKU?

The jury is still out on this one. But we think there is now a way. Just not sure it works across the board. Try it and you tell us! Roku support says that they just released a screen mirroring beta http://support.roku.com/entries/56266670-How-do-I-enable-screen-mirroring-on-my-Roku-player-

And you can apparently use a service called Playon to do something similar http://www.playon.tv/mymedia/user-guide/using-mymedia-to-stream-video-from-browser

How do I add a class to my list of Favorites?

If you LOVED an SSoD class you took you can mark it as a “Favorite” to have it added to your “Favorites” list.  All you do is open up the class page (where you played the class from) and then select the “Add to Favorites”.  Viola… Done!

To view the list as classes you’ve marked as your “Favorites” use the menu options.  “Our Classes” – “My Favorite Classes”.

What are the best classes for beginners Spinners?

Here’s the thing… you can do any of the Studio SWEAT onDemand workouts because you control your resistance, you pick your weights or resistance band weight, we almost always have modifications for most floor exercises and you go at your own pace for all the workouts. BUT, I hear you, and if you’re a little nervous, it’s okay. Start with a few SpeedSpin classes because they’re shorter. Not less intense necessarily, but shorter at only 25 to 40 minutes per class. Remember you decide the intensity for the most part. We guide you. 🙂

How can I watch Studio SWEAT onDemand classes on my TV?

If you can get an Internet connection to or on your TV, then yeah. It’s easy.  For example, I have a DVD player that has a browser on it, so I just open the browser and go to our web site, login and play all the classes. It’s super easy!  I have a Google Play box too.  I can play them through that.  A lot of people stream to their TV with Apple TV.  You can do that. We have a separate FAQ just on that.

For all devices it really depends on what you are working with, but here are a few links with a some ideas. Tons of Studio SWEATers set it up, so it’s easy. Just figure out what you need. Like I said, I personally go to Google on my bluray player, open up the http://www.studiosweatondemand.com web site, login as normal, and start playing the class I want full screen. The picture and audio are amazing!. If you can stream a YouTube video on your TV, you can stream our videos the same way! If you can’t open the web site directly through your TV, bluray or box, then it’s usually just a matter of adding in a component or USB cable, like a laptop just fed into your TV display. Feel free to try a link below to get ideas for how to set it up or do an Internet search based on setting it up for your specific devices.

Ideas on set up:


Last thing, For those using a Sony SMART TV or Blu Ray Player of the following models:

Sony TVs: 2012 – HX Series, 2013-2014 – W & X Series, 2015 – W & X Series, including Android TV models

Sony Blu Ray (All Models) – 2012-2016

You can use our custom built Studio SWEAT onDemand app or navigate to the Internet browser as instructed above. For the app just navigate to your SMART TV or Bluray player’s Video app section, then navigate to find the Studio SWEAT icon, and you’ll be off and running! On some devices the app will be under the Video Category, on other’s it will be in the SONY Select Videos section. You just play a full length class video and it will ask you to sync your Sony device to our web site. If you’re already an All Access Pass holder you will then just log into the web site using your existing i.d., otherwise you will create a new StudioSWEATonDemand account. Once you’ve done that you can start watching videos through your Sony device right away! This option is only available for bluray players purchased in the United States. We hope to see it available in other countries, as well as through SONY Internet Ready TVs soon!

What is the minimum age for a Studio SWEAT onDemand class participant?

There really isn’t a set age, but here are some things to think about:

  • Size: Proper bike fit is very important for injury prevention.  Participants need to be big enough to get their proper seat height and fore/aft adjustments.  Generally speaking, Spinner® bikes should fit people who are at least 4′ 11″.  This is not an exact minimum height, though, because leg and torso length are also the determining factors. 
  • Age/Maturity: If kids are going to participate, they need to be mature and responsible enough to follow the safety rules.  It can sometimes be tempting for kids to pedal as fast as they can, and that can be unsafe.  Because the Spinner® is a fixed gear bike, the weight of the flywheel can turn the pedals at a very high speed with a lot of momentum if there’s not enough resistance. 
  • Youth fitness guidelines for resistance training: Pre-pubescent children should not “climb hills” on the Spinner® bike with a lot of heavy resistance on the flywheel. Youth fitness guidelines advise against resistance training for kids whose growth plates are still forming.
Why can't I access all the classes in the class library I see on the web site through my SONY device?

Classes that are available for download through the StudioSWEATonDemand web site are also available to play directly through our StudioSWEATonDemand SONY TV application.  Because of contractual obligations we cannot release all the classes available on the web site to the TV application, but we add every one that we possibly can.  If you don’t see the class through the TV app and you do see it on the web site it means we could not add it to the TV app. We do our best to get as many classes as we can out there though.  They just keep comin’!

Another thought if you want to see all the classes in the web site class library is to review the FAQ in the Technical Category on: How can I watch StudioSWEATonDemand classes on my TV?

How can I watch classes through my SONY device?

For those using a Sony SMART TV or Blu Ray Player of the following models:

Sony TVs: 2012 – HX Series, 2013-2014 – W & X Series, 2015 – W & X Series, including Android TV models

Sony Blu Ray (All Models) – 2012-2016

You can watch classes through our custom, state of the art TV application!  Just navigate to your TV or Bluray player’s Video app section, then navigate to find the Studio SWEAT icon, and you’ll be off and running!  On some devices the app will be under the Video Category, on other’s it will be in the SONY Select Videos section. You just play a full length class video and it will ask you to sync your Sony device to our web site. If you’re already an All Access Pass holder you will then just log into the web site using your existing i.d., otherwise you will create a new StudioSWEATonDemand account. Once you’ve done that you can start watching videos through your Sony device right away! This option is only available for bluray players purchased in the United States. We hope to see it available in other countries, as well as through SONY Internet Ready TVs soon! Another thought if you want to watch classes on ANY TV is to check out the FAQs in the Technical Category on: How can I watch StudioSWEATonDemand classes on my TV?

Why is pedaling backwards not recommended?
How do I calculate my Maximum Heart Rate?

For a general idea, you can start is with the age predicted formula. Using this formula, your maximum heart rate is calculated by subtracting your age from 220 if you are a male and from 226 if you’re a female. For example, if you’re a 30 year-old man, your Age Predicted Maximum Heart Rate would be 190. For a more thorough approach to calculating your Maximum Heart Rate try to find a Karvonen Heart Rate calculator online. It’s going to provide you with the maximum heart rate that is the most specific to you.

Should I wear a heart rate monitor during a Spinning® class?

It’s not required, but it’s a good idea. Energy Zones vary in intensity and are based upon certain percentages of your maximum heart rate. By wearing a heart rate monitor, you will be better equipped to assess the intensity of your ride and determine when to push harder, maintain your pace or reduce your effort. By taking the guesswork out of your workout you maximize your efficiency while minimizing your odds of overtraining, injury and burnout.

Sometimes my toes go numb while I'm riding. How can I solve this problem?

The most common cause of numbness is restricted blood flow to the feet, which can be caused by shoes, shoelaces or toe straps that are too tight. Loosening laces and straps often solves the problem. If this doesn’t help, you may want to consider foam insoles or front-ended orthotics. They can provide relief by redistributing pressure on the ball of your foot.

How can I get more comfortable sitting on the saddle?

If you’re new to the Spinning® program it may take a few sessions for your body to get used to the saddle. You will get used to it and fast, but if you want you can try wearing padded cycling shorts or using a gel seat cover.

Will taking Spinning® classes make my legs bulk up?

Bulky, no.  Shapely, yes!  Hill climbing simulation is an excellent way to build strength, which means you not only get shapelier legs but also stoke your metabolism since muscle needs more calories to sustain itself than fat does.   However, most climbs only last a few minutes, which is not enough time to build big, bulky leg and butt muscles.

How many calories will I burn in a Spinning® class, and what is the approximate equivalent distance in road miles traveled?

Well, that’s really up to you, but done right… A TON!   The number of calories you burn depends on several  factors, including your weight and the intensity at which you exercise.   Typically, Studio SWEAT participants burn about 500–750 calories in a 60-minute workout.  Keep in mind though that, especially with Spin®Sculpt, the fat burning effect does not stop when class is over because the more lean body mass (muscle) you have, the more fat you burn throughout the day.  Plus, you just worked it out child!  That metabolism is seriously stoked so it’s going to keep charging after class is over.  The distance you “traveled” really depends on how much we are on the bike, your cadence and your resistance level.  As an example though, if you’re on the bike for 40 minutes of the class at a cadence of 80–110 rpm, that’d be equal to about  15–20 miles on the road.

What does it all mean? Cadence, Resistance, Gear, Climbing, Jumps, Sprints, Break Aways, Intervals?
  • Cadence is the word used for your pedaling pace, how fast you turn the cranks.  If you cadence is 90, the pedals will do 90 full turns in one minute.
  • Resistance means the amount of load or pressure you are riding with.  The rider controls how much resistance they are riding with and it should change throughout class. The heavier resistance the slower the rider goes because it’s harder!
  • Adding or removing a Gear.  If your trainer says to add a gear, jut take the resistance up on your bike so it’s one level harder for you.  If they say gear down, just make it one level easier.
  • Climbing the hills means heavy resistance, simulating a hill climb feeling.
  • Jumping is where the rider jumps in & out of the saddle (seat).
  • Sprinting can mean 2 things: Typically it means riding with low (A.K.A. light) resistance, with a higher cadence.   But it can also mean a period where you ride at an anaerobic (high intensity level) for a brief period and then take a recovery period to catch your breath.
  • Break Away – Same as a Sprint, but usually where your trainer has you visualize breaking away for a pack of riders.
  • Intervals are awesome! It’s when your trainer will have you push your heart rate into your anaerobic (over 85% maximum heart rate) zone for a brief period, then a recovery or rest period is given. The amount of time in the anaerobic zone should be fairly short. The recovery time is often 2 to 3 times as long as the push. This is also referred to as threshold training. It’s an incredible way to increase your fitness level if done properly.
What type of pedals are on the bikes used at Studio SWEAT

Toe Cage on the side of the pedal and an SPD clip on the other so you can use a cleat or just an athletic shoe. The pedals on the Star Trac Pro bikes we use (the same bikes we sell on this site) have a toe cage on side and the SPD cleat on the other.

What type of shoes should I wear for a Spin®Sculpt class?

Either the same athletic shoe you’d use for a regular Spin® class OR a Mountain Biking style cycling shoe. We wear the Mountain Biking shoe to get the best of both worlds. You still get the benefits of wearing a clip when riding, but you get the flexibility of the sole as well so it’s easier to do the work (like lunges) we do on the floor. If you use a road biking shoe the cleat sticks out making balancing tough and the stiff sole makes some of the foot work we do in Spin®Sculpt challenging. Most Studio SWEAT Trainers use the Pearl Iszumi X-Road or a similar shoe for class. Love them!

What type of shoes should a wear for a Spin® or Spin®Core Class?

You have a few choices here. You can just wear a comfortable athletic shoe that has a fairly stiff sole. In this cage you would usually use a pedal with a toe cage. If you have pedals that have a clip/cleat system you can use Spinning® or Cycling shoes (they are the same whether used on an indoor bike or a regular road or mountain bike). Cycling shoes are not required by any means, but I do highly recommend them if you can because it allows for more pull action, which results in a more fluid pedal stroke making the ride smoother and more effective. If you buy the shoes, don’t forget you need to buy the cleats as well. The cleats are sold with the pedals in some cases or individually, but they are usually not included with the shoes.

What should I wear for a Studio SWEAT onDemand class?

Wear clothes that breathe (moisture wik tops are good). Padded shorts are never a bad idea, but not required by any means. In general just wear clothes you are comfortable getting REALLY sweaty in because assuming you’re hydrated and you give it your all, you should be soaked by the time class is over. If you wear full length legs we suggest they be fitted to the ankle, because on some bikes the leg of the pant could get caught in the chain. It’s probably better to go with Capri style pants or shorts.

Where should my foot be place on the pedal?

When riding remember to just place the ball of the foot over the center of the pedal. The tendency is to cram the foot all the way into the toe cage or have the cleat set to far back. This causes the foot to fall asleep and you lose some power so back it up a little so the ball of the foot is centered on that pedal.

Can I use a trainer?

You can try, but some things we do in class may not work because most trainers are not able to tolerate the movement and take the higher amounts of resistance we use at times. There are some trainers that are designed to allow for more movement, if you have one of those it might work. Just no guarantees.

Can I use any exercise bike I want?

Yes, and no.  You can use any “indoor cycling” or “Spinning® ” style spin bike, but these classes will NOT work well on a general “exercise bike”, like a recumbent bike or a stand up stationary bike.  We don’t make you buy an indoor cycling bike from us though like other companies like ours do.  That’s not cool!  There are tons of companies that make a great indoor cycling bike, such as Spinning® (Mad Dogg Athletics), Schwinn, Technogym, Body Bike, Matrix, and more.  Buy a bike brand new, pre-owned, use the bikes at your local gym, etc.  The choice is yours! If it were me I would buy a used commercial higher quality bike over buying a residential/consumer bike though.  They’re just so much more solid and will last forever!

In case you’re wondering what we use in the Studio, we use Star Trac Spinnng® NXTs.

What makes Studio SWEAT onDemand classes unique?

Studio SWEAT onDemand classes are available to you on your schedule and wherever you want you to get it done. Just click play to be led by the most fun and inspirational trainers who use fresh invigorating music, combining Spinning®, Sculpting and Core Training to make every single class unique, fun and effective. Regardless of how fit, flexible or coordinated you are, you’ll get a great workout. Just hop on your bike, set the resistance to the level that’s right for you, and let your trainer guide you through an incredible experience!

What is the difference between the terms Spinning®, Indoor Cycling, and RPM™?

The short answer is there is really no difference. The long answer is: Whether you should use the word Spinning®, RPM™ or indoor cycling comes down to what cycle, instructor and training program you use. Since 1992 the word Spinning® has been a registered trademark. Spinning® therefore refers to the unique fitness products, cycles and programs offered by the trademark holder of Spinning®. If you want to use the word Spinning® it is necessary for you to be trained as a Spinning® instructor by the Spinning® trademark holder, purchase their Spinning® cycles and in addition get their permission. There are other companies that have their own trademark for the cycle activity known as Spinning®. E.g. Les Mills has registered the trademark RPM™ which is a contraction of Raw Power in Motion. Les Mills define RPM™ in the following way: RPM™ is the indoor cycling workout where you ride on an indoor cycle to the rhythm of powerful music’. So whether you should use the word Spinning®, RPM™ or indoor cycling comes down to what cycle, instructor and training program you use. However, when it comes down to the actual cycle activity that the word Spinning®, RPM™ or indoor cycling refers to, there is no difference.

Register Today to Get Access to Over a Hundred Body Sculpting Classes
by Signing Up for Your FREE 7 Day Trial


I've never taken a Spinning® class before. What should I expect?

All Studio SWEAT onDemand classes are a little different, but the beauty of Spinning® is that it is adaptable to your fitness level. Remember that there’s no competition. Listen to your body and adjust the resistance on your bike accordingly.

If you’re a rookie, please watch The Beginner Spinner video and you’ll be ready to go! You can also review this Bike Set Up guide to ensure your bike is properly adjusted. In no time you’ll be leaning up, torching calories, building strength and taking your fitness to the next level.

SWEAT Tips (10)

How do I setup Custom Weekly Workout Plans?

Let us help you pick and plan your workouts for the week based on the fitness goals you set in your Backstage Pass (BSP) profile.

In your BSP profile you enter a fitness goal, like “Lose Weight”, how much time you have to workout, how many days per week you will get in, etc. Based on that info, which you can update at anytime, we give you a new weekly plan every single week.


The My Zone – Backstage Pass area is where you go to set or update your BSP profile and view your recommended workouts for the current week. You can add this option to any All Access Pass plan for only $5/mo.

Where do I access Trainer Tips and Articles?
Weekly Vlogs – We add short, useful trainer tip vlogs (video tips) with expert trainers almost every single week. Learn more about nutrition, tips on indoor cycling (like proper bike set up and standing body position), how to pop it like a squat, and more! This 100% free content is posted on our YouTube Channel, as well as in the Trainer Tips section of Studio SWEAT onDemand.

SSoD Articles – Enjoy scientifically based nutrition articles, monthly messages from Cat, and other useful reads that’ll help you reach all of your health & fitness goals! Check them out!
How do I use the My Zone & My Account sections?
The My Zone section can be found in the menu if you’re using the mobile version of the web site or app, or in the top right hand corner of your screen on the web site.
  • My Account – View and update any personal account information, change your password, update your All Access Pass type, update payment information etc!
  • My Favorites – This is where you go to see the list of anything you marked as a “Favorite”.
  • My Watched – This is where you go to see the list of anything you marked as a “Watched”.
How do I find out which classes are coming up soon?
For motivational fitness facts, workout tips, and to find out which classes are coming up this week, connect with SSoD on social media!
And, we love to hear from you! If you ever need help, or just have some feedback, feel free to email us @ ssodcustomersupport@studiosweat.com!
How do I mark a class as a "favorite" or "watched"?
When you open a class to play it you’ll see these class actions available. Use them to stay organized and motivated!
Mark a class as watched by tapping the faqs-watched-icon-24 icon.
Mark a class as a favorite by clicking on the faqs-favorite-icon-24 icon.
*You can find your list of Favorite and Watched Workouts under the My Zone section of the web site, mobile web site, or app by the way.
How can I share and comment on a class?
When you open a class to play it you’ll see these class actions available. Use them to stay organized and motivated!
  1. Post Your Workout on Social Media by selecting a Social Media icon, and it’ll create a post to your page telling your friends that you just killed the selected SSoD workout!
  2. Add a Comment to a Class under the video player. This is super fun and helps others get a feel for the class, plus a lot of times the SSoD trainer will read your comment and reply!
What do I do if I need help?
If you ever need help or just have some feedback for us here are some great options, and by the way, we love to hear from you!
  • Check our FAQs where you can find answers to some of our @home SWEATers most commonly asked questions.
  • Email Us for the fastest response when you need help, you want to get a message to a trainer, or you just want to give us feedback!
  • Send Us Pictures to snapshots@studiosweat.com! We love to see them and we love sharing them with your peers too. Don’t want them shared? No problem, just let us know and they will be for our eyes only.
  • Ask your peers! We have an exclusive group on Facebook where you can talk directly to other SWEATers from around the world! Honestly many times they will be the best ones to answer your questions as it’ll come straight from the horse’s mouth! So join the Team Studio SWEAT onDemand facebook group now!
How do I Pick & Play a Class?
  1. Checkout the List of Available Classes – Go to the Free Trial Classes page if you’re in your Free Trial Period or Browse All Classes once you become an All Access Pass Holder and have the keys to the kingdom!
  2. Easily Find the Right Workout for You – When viewing the class lists you can:
    • Sort the Classes by release date, trainer name, class duration, and more using the  option.
    • Keyword Search Classes by entering a keyword, like “Tabata” into the Search box.
  3. Get the Specifics on Each Workout – When viewing the list of classes click to the right of the thumbnail shown for each class to open the class detail page. There you’ll find a class description, the workout duration, trainer’s name, etc.!
  4. Play a Workout – Once you find the class you want to SWEAT to just click the play button on the video image. It’s that simple!

Technical (9)

How do I save the download when it is playing in my browser window?

After you clicked on the Download link from your purchase email or My Account, you will be redirected to the temporary file location of your download. In some browser, the video might begin the play. If your browser begins to play the video, then you need to do the following steps:

  1. Pause the Video.
  2. Click on “File” and select “Save Page As” (see screenshot below, Normal Process ).
    • If on a Mac with Safari, double click (right click / control click) on the video and select, Download Video as (screenshot below OS X Safari).
    • Windows Chrome, click the three bar menu icon (to the right of the address bar) and select “Save As…” (screenshot below Windows Chrome)
    • Windows Firefox, click the three bar menu icon (to the right of the address bar) and select “Save Page” (screenshot below Windows Firefox)
    • Windows Internet Explorer (opens into Windows Media Player), Hit the “ATL” Key on your keyboard and then select, File -> Save As.. (screenshot below Windows Media Player)
  3. This will allow you to download the video. Choose a location on your computer where you would like to save the video.
  • Save-Page-As

    Normal Process (click to enlarge)

  • OS X Safari

    OS X Safari (click to enlarge)

  • Windows Chrome Save As

    Windows Chrome Save As (click to enlarge)

  • Windows Firefox Save Page

    Windows Firefox Save Page (click to enlarge)

  • Windows Internet Explorer - Media Player Save Screen

    Windows Internet Explorer – Media Player Save Screen (click to enlarge)

How do I burn a video I downloaded to DVD?

All Studio SWEAT downloads are in mp4 format, which is common video format used for videos all over the world. MP4 files are supported by many video programs and various hardware devices, including the Apple iPhone, iPad, and iPod. Assuming you have a writeable DVD drive on your PC or Mac, you can easily burn mp4 video files to DVD using one of many available software programs. Some are free, some are not.

You can search the Internet to find and download programs for converting your videos to DVD. To get you started on your Internet search, click HERE

I'm having trouble watching your videos, what should I do?

If you are having trouble watching videos from Studio SWEAT onDemand, there are a few things you can try. First, verify you have a stable connection to the Internet. You might also want to test your connection speed by going to one of many sites that measure your Internet connection speed for you, such as: http://www.speakeasy.net/speedtest/ Pay special attention to the download speed, that’s the one that matters for streaming video content from the Internet. If you’re still having trouble, please Contact Us and we’ll do what we can to help.

What does it mean to Download a class?

When you download a class, you actually save the entire video as a single file in the file system of your PC or Mac. Once you complete the download process, you have the file and you can view it whenever or wherever you want, as many times as you want, no Internet connection required. This is obviously different than watching the videos online. If you want to play your downloaded video file on a mobile device, such as an iPhone or iPad, we recommend downloading to a PC or Mac, first and then synching it to your device using the software provided for the device (that would be iTunes for iPhones, iPods, or iPads). We would appreciate it if you didn’t share this file with the world, however, as unauthorized distribution or reproduction is prohibited by law.

How fast does my Internet connection need to be to watch your videos?

We recommend an Internet connection with at least a 512 Kbps download speed, but it may be possible to successfully watc our videos with even a slower connection to the Internet. Whatever your connection speed, we will provide you with the best quality video experience possible. That’s because Studio SWEAT onDemand uses a multi-bitrate streaming feature that improves your viewing experience by delivering our videos with the resolution and bit rate that best matches your connection speed. In other words, it just works!

What kind of computer or device do I need to watch your videos?

We have tested our service on a variety of platforms, including Windows PCs, Macs, IOS devices (iPhones, iPads, etc…) and Android devices, as well as on a number of different browsers, including IE, Firefox, Chrome, and Safari. If you are having difficulty watching any of our videos on your device and browser combination, please contact us, and we’ll do what we can to help.

What does it mean to watch a class online?

When you watch a class “online” you watch the video in ‘real time’, instead of downloading a file to your computer and watching it later. It’s like YouTube, and it’s sometimes referred to as “streaming”. With streaming, there is no file to download, just a continuous stream of data, allowing you to start watching the video without waiting for the entire file to download. Streaming video requires a connection to the Internet for the duration of your viewing session.